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Pay safe and secure in the GlobalGharge environment. If Ideal is not working for your country, please order by mail and you received an invoice with payment details. If you wish paying with paypal is possible (+5%)

You can change your order at any time before entering to the payment section. Nothing is really ordered until you made the payment. If you want to change your order after finishing it, please mail us with the changes as soon as possible.

You will get an automatic invoice of your order within 24 hours after ordering it. This can be seen as spam by your provider. Exceptions are when we attended international fairs and don't have Internet access during those periods.

You will receive an automatic email with the shipping information wenn your order is shipped.

:

Collection

Conditions

Returns

Complains

Shippingcosts

How to order

Details Shop

Collection:

Most of our collection contains Collectors Items. Lots of these are only very limited or only 1 piece available.

All our products are VAT inclusive. Prices are in Euro's. Shipping rates are not inclusive. They are mentioned at the end of your order.

We ship Taxfree outside the EU.

Conditions and payment:

Goods have to be paid in advance or paid if you collect them on a fair. Paying can be done by Bank or Paypal (extra costs).

If we have them in store, products are shipped within 24 hours after ordering (excluding Fair weekends).

Products with shopping basket could be shipped within 30 days. Please mail if an item is in store. For exeptions see the point below.

As we attend many fairs internationally, it could happend that the ordered item is sold before we are able to change it in the webshop. If you order an article sold out, we inform you as soon as possible. Payment can be made by bank after we send you an invoice.

Paying with Paypal: is possible but read this: Paypal Payment.

Returns:

You can return your item within 14 days after receiving your order. This is for EU only. Please inform us by mail that you are returning the order: info@deloupe.nl. We try to answer mails within 24 hours. In periods attending fairs, this time limit can be up to 3 workingdays due to limited access to the internet.

After we receive the products back in unused and original packing we refund the payment for the products. Special ordered items (i.e. celebration bears, studio animals) are excluded. Baby-items in sealed bags are only to return unopened. Shipping cost and shipping costs for the returning of your order are on the customers account.

If the goods are not returned in unused and unharmed condition we have the right to refunding the value left.

Europe (non-EU) and World

Returns only when goods are defect. Other Returns are possible but: Price of shipping both ways + custom taxes and handling fees are for the buyer. Only after contacting us at info@deloupe.nl

Complains:

If you have a complain about your received goods, please Email us for the steps to follow: info@deloupe.nl. For new products we keep the guarantee terms of their producers.

Shipping:

We ship international by PostNL. Shipping is added for parcels above 2 kg and registered mail. The costs will be charged on your final order.

If you want something small or far below the 2 kg, please order by mail as it is always possible to ship it as small parcel.

How to order:

You can order by shopping basket or by email: info@deloupe.nl. Payment is possible on our bankacount or by Paypal. By payment with Paypal we charge 5% extra. Payment on our bankaccount is free of charge.

If you order by mail, you receive an invoice with all the payment details.

Contact:

J. Voorham

De Loupe

Schutstraat 11-25

7907 CA Hoogeveen

Info@deloupe.nl

tel: +31 622478197 (You will speak to Pop Beer en Meer)

KvK 05032981 Zwolle

BTW nr: NL 001353386B83

De Loupe, Schutstraat 11-25, 7907 CA Hoogeveen, tel: 06 22478197. KvK: 05032981 Zwolle. BTW nr: NL001353386B83. Bezoekadres Showroom: Buitenvaart 1810 7905 SR Hoogeveen.

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